General Information
FAQ - All slot machine stands are made at the warehouse. All slot machines are reconditioned and fully tested. Machines are always available for viewing or inspection prior to purchase. All shipments can be tracked via the internet. All slot machines have a limited one year warranty.
We believe in fair business and will not make any claims or promises that we cannot keep. All vendors buy slot machines from brokers – all slot machines are used – all need refurbished before selling to the public – all should have warranties because they WILL need service at some point. Cars need maintenance, slot machines need maintenance. Whether it be a blown bulb or a question about the jackpot reset key, you will be making that second call to the vendor needing support and answers to your questions. Gamblers Choice will be there for your needs.
Bring the Casino Home
Gamblers Choice
3822 Kinsey Rd.
Englewood, Ohio 45322
United States of America
Opening hours:
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
FAQ - Frequently Asked Questions
Shipping is $195.00 per slot machine. Slot machine stands ship free if ordered with a slot machine. Otherwise the shipping cost for slot machine stands is $42.00 per stand.
Shipping cost does not include inside delivery. Inside delivery can be arranged with the shipper directly at your own cost.
(1) Jammed bills in the bill acceptor. The bill acceptor should be cleaned every few months if used heavily.
(2) Blown bulbs – each machine has 3 flourescent kitchen/bath bulbs that are readily available at any hardware store. They are easily replaced and cost @ $5.00 each.
(3) Dead battery on the motherboard – a battery can be obtained from the vendor or your local hardware store and can be replaced by using a soldering iron. Or the motherboard can be shipped to the vendor for replacement.
(4) Adhesive holding the reel strips together comes apart – Use a strong clear tape as a replacement.
All casino slot machines will display an error message if there is a problem. Error messages are displayed on the front door when something is wrong. This is where after-purchase support is important. Be sure the vendor you select has the in-house capability to know what the error message means and how to fix it quickly.
Yes. This is true for all vendors. New slot machines are sold to casinos only. Most slot machines on the market now are 5-10 years old. But just like anything, if you take care of them they will last a very long time as they were originally built to endure many years of play in a casino.
(1) Is the slot machine refurbished in-house?
(2) Is the company available for troubleshooting 24 hours?
(3) Does the machine have a bill acceptor?
(4) Ask for references of other satisfied customers.
(5) Most importantly…..do not believe everything you read or hear.
Some companies place hidden costs in ‘Shipping and Handling’ or the machine has some features that have been removed, such as the bill acceptor. Look for a clear defined price before purchasing.
The key to purchasing a slot machine is being sure that support is provided throughout the life of the machine, which can be up to 20 years. A good test is to call a company requesting tech support and see if they are willing to take care of you. Some companies do not support their products once they have your money.
Well there are other professional slot machine companies that provide quality products and services, we are not the only one. Our prices tend to be lower though because we do not have the added cost of a large showroom and we buy directly from a broker. We also have NO hidden charges. We believe in customer support and answering any questions. Our technicians are trained to know slot machines inside and out. Ideally we want to make sure that you are as happy months after your purchase as you felt the first day with your new machine.